Healthwise Pharmacy has created this Privacy Notice to explain what information we gather from you when you visit www.thehealthwisenyc.com, and how we may use this information. This Privacy Notice applies only to information collected via this web site – it does not apply to information you disclose to Healthwise Pharmacy through offline correspondence or personal contacts with Healthwise Pharmacy representatives. This Privacy Notice is incorporated and made part of Healthwise Pharmacy Terms of Use.

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Acknowledgement of This Privacy Notice

By using the web site, you consent to the collection and use of your information by Healthwise Pharmacy in accordance with this Privacy Notice. If we ask you to provide your information, you may decline; although certain information about you or your visit to this site, as outlined below, may still be collected automatically. Healthwise Pharmacy reserves the right to change this Privacy Notice at any time, without prior notice. Changes take effect on the date that appears on the revised Notice. If you use this Site following a change in the Notice, your use will be subject to the terms in the version of this Privacy Notice posted on this Site at the time of your visit. We encourage you to review this Privacy Notice periodically to remain informed about how we are protecting your data.

What information do we collect?

We collect information from you when you register on the web site, place an order, respond to communication such as e-mail, or participate in another web site feature. When ordering, registering or subscribing to any newsletters or other publications, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit portions of our web site without providing such information. We use IP addresses and session identifiers to analyze trends, to administer the web site, to track user activities, to infer user interests, and to otherwise induce, deduce, and gather information about individual users and market segments.

Like many web sites, we use “cookies” to enhance your experience and gather information about visitors and visits to our web site. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

When signing up for pharmacy services or ordering product, we may ask you to provide us with certain personal and/or health-related information. This information is subject to our Notice of Privacy Practices that more specifically describes how we may use or disclose your protected health information.

How do we use your information?

We may use the information we collect from you when you register, purchase products, respond to a survey or marketing communication, surf the web site, or use certain other web site features in the following ways:

• To personalize your use of the web site and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To verify and validate your identity.
• To administer a promotion, survey or web site feature.
• To troubleshoot problems with the web site, or any services, as requested.
• To enforce our Terms of Use, and to detect and protect against error, fraud and other unauthorized or illegal activities.
• To attempt to contact you regarding product safety or recall issues.
• To provide any legitimate business service or product.

Please note that our service is directed towards users who reside in the United States. By using our service, you consent to the collection, storage, processing, and transfer of Personal Information in and to the United States, or other countries and territories, pursuant to the laws of the United States. While some of these countries may not offer the same level of privacy protection as your own, we commit to uphold the privacy protections as explained in this Privacy Notice.

Note that you may unsubscribe from our mailings list at any time by clicking on the ‘unsubscribe’ link in any of our marketing communications to you and updating your preferences in your account. After your unsubscribe request is processed, we will not send you further marketing communications, but we may continue to contact you to the extent necessary for the purposes of any services you have requested.

Do we disclose the information we collect to outside parties?

We may share your information with third parties for certain purposes. For example, we share your information with:

• Affiliates: Our affiliates in the ordinary course of business, who may only use your information for the purposes described in this Privacy Notice;
• Service Providers: Our contractors, partners, suppliers and vendors who provide services for us on our behalf and in accordance with our instructions, such as processing and fulfilling orders; data analytics and storage; website analytics, including the placement and use of cookies; assistance with direct marketing and distribution of e-mails and other communications; fraud prevention services; and to accomplish the other purposes for collection described above;
• Parties to a Business Transaction: In the event we or any of our affiliates file for bankruptcy, or where there is an actual or potential transfer of ownership (or assets) in connection with proposed or consummated corporate reorganizations of our business or that of our affiliates, such as mergers, acquisitions, or sales of business units, or an in internal reorganization of business activities;
• Other third parties:
  • To comply with legal orders and government requests, or as needed to support auditing, compliance, and corporate governance functions;
  • To combat fraud or criminal activity, and to protect our rights or those of our affiliates, users, and business partners, or as part of legal proceedings affecting us, including to enforce our Terms and Conditions;
  • In response to a subpoena, court order, or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate; and
  • With your consent

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Cookies help us in many ways to make your use of the web site more enjoyable and meaningful, such as understanding usage patterns and improving functionality of the web site. For instance, we use cookies to help us understand your preferences based on previous or current web site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about web site traffic and web site interaction so that we can offer better experiences and tools in the future.

This Site uses session cookies, which expire when you close your browser; and persistent cookies, which remain on your device or browser until you delete them or they expire. We may contract with third-party service providers, such as Google Analytics, to assist us in better understanding our Site visitors. To learn more about Google Analytics’ privacy practices and opt-out, for instance, click here.

You may decline cookies at any time by adjusting your browser settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. Please note that if you decline cookies, you may still use our site, but your ability to use some features or areas of our Site will be limited, or may not work properly. To learn more about cookies, please visit https://www.allaboutcookies.org/

Site Security

Healthwise Pharmacy follows generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use such personal information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems. Other than these security measures, you transmit data, including personal information, to us at your own risk.

Third Party Websites

This Privacy Notice does not address, and we are not responsible for, the privacy practices of any third parties, including those that operate websites to which this Site links. The inclusion of a link on this Site does not imply that we or our affiliates endorse the practices of the linked website.

Use of This Site by Minors

This Site is not designed for or intentionally targeted at minors under the age of 18, and we request that minors not use this Site. If we become aware that we have received data from a person under the age of 18, we will take reasonable steps to delete such data from our records.

Consent for Participation in Citywide Immunization Registry (CIR)
for individuals 19 years of age and older
The New York Citywide Immunization Registry (CIR) is a confidential, computerized system that allows
authorized users access to a person’s immunization records. Strict federal and state laws protect the
privacy of personal information in the system. Here are some benefits of participating in the CIR:

• Your healthcare provider can use the CIR to ensure that you receive all needed
  immunizations.
• The CIR provides you with a permanent and easily accessible record of your immunizations.
  Participation in the CIR is voluntary for people 19 and older, so immunizations you receive after 18
  years of age will not be included unless you give consent. If you want to participate, please carefully
  read the statement below and sign in the space provided. For additional information about this
  consent, please call (347) 396-2400

Your Rights Regarding Your Information

Under applicable law, you may have certain rights with respect to your information. To exercise such rights, please contact us as described in this Notice. We will respond within a reasonable period of time, or in accordance with applicable law.

Your Information. Your Rights. Our Responsibilities.

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

LAYERED SUMMARY TEXT –

Your Rights

You have the right to:

• Get a copy of your paper or electronic medical record
• Correct your paper or electronic medical record
• Request confidential communication
• Ask us to limit the information we share
• Get a list of those with whom we’ve shared your information
• Get a copy of this privacy notice
• Choose someone to act for you
• File a complaint if you believe your privacy rights have been violated

Your Choices

You have some choices in the way that we use and share information as we:

• Tell family and friends about your condition
• Provide disaster relief
• Include you in a hospital directory
• Provide mental health care
• Market our services and sell your information
• Raise funds

Our Uses and Disclosures

We may use and share your information as we:

Treat youRun our organizationBill for your servicesHelp with public health and safety issuesDo researchComply with the lawRespond to organ and tissue donation requestsWork with a medical examiner or funeral directorAddress workers’ compensation, law enforcement, and other government requestsRespond to lawsuits and legal actions

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record

• You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
• We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

• You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
• We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications

• You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
• We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

• You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
• If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information

• You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
• We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
• We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

• You can complain if you feel we have violated your rights by contacting us using the information on page 1.
• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
• We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

• Share information with your family, close friends, or others involved in your care
• Share information in a disaster relief situation
• Include your information in a hospital directory

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases we never share your information unless you give us written permission:

• Marketing purposes
• Sale of your information
• Most sharing of psychotherapy notes

In the case of fundraising:

• We may contact you for fundraising efforts, but you can tell us not to contact you again.

Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways.

Treat you

We can use your health information and share it with other professionals who are treating you.

Example: A doctor treating you for an injury asks another doctor about your overall health condition.

Run our organization

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

Example: We use health information about you to manage your treatment and services.

Bill for your services

We can use and share your health information to bill and get payment from health plans or other entities.

Example: We give information about you to your health insurance plan so it will pay for your services.

How else can we use or share your health information?

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues

We can share health information about you for certain situations such as:

• Preventing disease
• Helping with product recalls
• Reporting adverse reactions to medications
• Reporting suspected abuse, neglect, or domestic violence
• Preventing or reducing a serious threat to anyone’s health or safety

Do research

We can use or share your information for health research.

Comply with the law

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests

We can share health information about you with organ procurement organizations.

Work with a medical examiner or funeral director

We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you:

• For workers’ compensation claims
• For law enforcement purposes or with a law enforcement official
• With health oversight agencies for activities authorized by law
• For special government functions such as military, national security, and presidential protective services

Respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order, or in response to a subpoena.

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

Changes to the Terms of this Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.

 

Other Instructions for Notice

• Insert Effective Date of this Notice
• Insert name or title of the privacy official (or other privacy contact) and his/her email address and phone number.
• Insert any special notes that apply to your entity’s practices such as “we never market or sell personal information.”
• The Privacy Rule requires you to describe any state or other laws that require greater limits on disclosures. For example, “We will never share any substance abuse treatment records without your written permission.” Insert this type of information here. If no laws with greater limits apply to your entity, no information needs to be added.
• If your entity provides patients with access to their health information via the Blue Button protocol, you may want to insert a reference to it here.
• If your entity is part of an OHCA (organized health care arrangement) that has agreed to a joint notice, use this space to inform your patients of how you share information within the OHCA (such as for treatment, payment, and operations related to the OHCA). Also, describe the other entities covered by this notice and their service locations. For example, “This notice applies to Grace Community Hospitals and Emergency Services Incorporated which operate the emergency services within all Grace hospitals in the greater Dayton area.”

Contact Us

If you have any comments or questions regarding this Privacy Notice or our data handling practices, please contact us at thehealthwisenyc@gmail.com, or via mail at:

1494 YORK AVE , NEW YORK, NY 10075

Revised June 15, 2021